We just launched - Join us and take charge of our City Operations in Amsterdam

We offer light electric vehicles that use our GoCimo Battery Swap Stations to get a charged battery in 10 seconds, instead of standing still while charging the battery. In cooperation with Uber Eats we have recently launched our service in Amsterdam.

We are now looking for a driven and hands-on person to take ownership of GoCimo’s day-to-day operations and growth in Amsterdam. You are an individual contributor and will be responsible for the smooth running of our Amsterdam business: handling our battery swap stations, onboarding and supporting customers, getting our vehicles ready for customers, and ensuring our service quality in the field.

This is not a desk-only job — we are looking for someone who likes solving problems in real time, can operate independently, and is comfortable combining operations, customer success, and business development.

It’s still early days for GoCimo, we’re a small but mighty team, and we’re looking forward to welcoming our next colleague to join and grow with us!

Key Responsibilities

Daily Operations & Field Management

- Monitor and inspect charging stations to ensure they are safe, functional, and well-maintained.

- Perform basic troubleshooting on stations and mopeds (resetting systems, cable checks, connectivity issues).

- Act as the first response when operational issues arise in the city.

- Be part of managing our ad campaigns and changing the ads on our Ad-boxes.

Customer Sales, Onboarding & Management

- Be part of sales campaigns and events, often in collaboration with Uber Eats.

- Identify and approach potential fleet customers and partners.

- Manage incoming inquiries from customers (email, WhatsApp, phone).

- Guide new customers through the registration and onboarding process.

- Schedule and conduct handovers of vehicles.

- Build long-term relationships with customers and ensure high user satisfaction.

- Manage customer subscriptions.

Hands-on technical support

- Oversee quarterly delivery, assembly, and handover of mopeds.

- Perform light technical tasks on mopeds and swap stations such as assembling front wheels, mounting delivery boxes, or performing simple adjustments.

- Report station health via internal tools and follow up on technical escalations.

- Coordinate with our vehicle service partner, monitor and order spare parts.

Keep track

- Keep onboarding, invoicing, and contract documentation organised.

- Manage local inventory (mopeds, delivery boxes. spare parts).

- Support reporting on fleet performance and courier activity with Uber Eats and other partners.

Ambassador for GoCimo

- Be the face of GoCimo in Amsterdam.

- Build trust with customers, partners and subcontractors.

Requirements and Profile

- Experience in operations and field management is required.

- Experience from sales is a plus.

- Experience from doing electrician work is a plus (certified electrician).

- A driver's license is a requirement.

- You’re hands-on and proactive – enjoy solving problems quickly.

- You’re a strong communicator and comfortable speaking with customers and partners.

- C1- advanced Dutch.

- B2 - upper Intermediate in English.

- You have a basic technical understanding and are curious, practical and handy.

- You’re organised and structured — able to manage onboarding and admin.

- You’re a self-starter and comfortable that your colleagues are located in other European cities and that a lot of communication takes place via digital meetings, voice and messaging.

- To thrive in the job, you should have a startup mindset –be flexible, resourceful, independent, and get things done.